Struggling to make payments on your loan?
July 20, 2025
If you are finding it hard to keep up with your loan payments, you are not alone. Many people have money worries at times, especially when life changes or costs go up.
The most important thing to know is this: We are here to help, not judge you.
Don’t Ignore the Problem
It can feel scary when you miss a payment or fall behind. You might want to avoid letters or phone calls, but ignoring the problem can make it worse.
Getting in touch early can:
- Reduce stress
- Stop the problem growing
- Help you find a better way forward
Talk to Us
We understand that things change. They know people might struggle because of:
- Job changes
- Ill health
- Family problems
- Rising bills
Contact us and we can:
- Talk through your situation
- Look at your repayments
- Explain your options clearly
- Offer support in a calm and fair way
They want to help you stay on track where possible.
You’re Not Alone
As a Credit Union we are run to support people in the community, not to make profits.
We treat members with respect and understanding.
Asking for help is the right thing to do.
Take the First Step
If you are struggling to make your loan payments:
- Contact Us on 0114 276 0787 as soon as you can
- Be honest about what is going on
- Ask what support is available
A small conversation now can prevent bigger worries later.